PortsToronto Protective Services are responsible for the protection of passengers, personnel and facilities against acts of unlawful interference with civil aviation and marine security at Billy Bishop Toronto City Airport.
Staffing
Protective Services is staffed by
enforcement officers and supported
by security guards, communications
operators and administrative personnel.
In conjunction with the airport’s Fire and Emergency Services, Protective Services are the first responders
to all emergencies on airport property.
Patrol & Response
Protective Services respond to approximately 2,700 calls for service annually. Our goal is to provide a high degree of customer service through the provision of safety and security for all persons at the airport, helping to resolve complaints, enforcing regulations, detecting explosives and conducting routine patrols of the airport and other PortsToronto properties. During boating season, Protective Services also conduct marine patrols to ensure vessels comply with designated marine exclusion zones set in place around the airport.
In addition to their patrol duties, Protective Services also provide:
- Friendly customer assistance in
both official languages
- Support for local law enforcement, fire and paramedic services
- Assistance locating missing persons
- Support for protection details during VIP movements
- Aviation safety knowledge
Authorities and Jurisdiction
With obligations under both the Aeronautics Act and the Canada Marine Act, PortsToronto Protective Services are granted powers above those of conventional security. They are authorized to enforce applicable federal statutes and regulations on all properties and navigable waters within the jurisdictional boundaries of the Toronto Port Authority as set out in letters patent issued by the federal Minister of Transport.
To ensure the protection of persons and property, Protective Services are authorized to enforce the following statutes and regulations:
- Criminal Code of Canada
- Canadian Aviation Security Regulations
- Port Authorities Operations Regulations
- Domestic Ferries Security Regulations
- Trespass to Property Act
- Airport Traffic Directives
- Port and Harbour Practices and Procedures
Our objective is to always promote voluntary compliance through education ensuring the highest level of customer experience possible. However, should an individual’s conduct cause a safety or security concern, we have an obligation to respond. An Enforcement Officer’s response may include any or all of the following options - warnings, notices of violation (tickets), criminal charges and arrest.