Port of Toronto | PortsToronto

PortsToronto is Committed to Keeping You Informed

We want to keep you informed! Besides the website you can find us at the following places:

@PortsToronto @PortdeToronto
@PortsToronto
@PortsToronto
@PortsToronto

PortsToronto

General

Who oversees PortsToronto?

PortsToronto is governed by a Board of Directors who are appointed by the federal, provincial and municipal governments.

What is the Toronto Harbour Commissioners?

The Toronto Harbour Commissioners (THC) was PortsToronto's predecessor. PortsToronto, formerly known as the Toronto Port Authority was established by the Federal Government in 1911, under the Toronto Harbour Commissioners Act, the THC was mandated with overseeing the development of Toronto’s waterfront. In 1998, The Canada Marine Act established the Toronto Port Authority, which opened its doors in 1999.

Where do I send complaints?

If you have a complaint about the PortsToronto please visit the feedback section of our website.

Or you can write to us at:
207 Queens Quay West
Suite 500
Toronto, ON, M5J 1A7

Location

Where is your office located?

PortsToronto is located at 207 Queens Quay West, Suite 500, in Toronto. The closest major intersection is York St. and Queens Quay.

Outer Harbour Marina

Registration

How do I register my boat?

You can register your personal vessel by contacting the Transport Canada Marine Safety Office at 1-800-267-6687 or on its website.

If you’re planning to bring your powered boat into the PortsToronto, formerly known as the Toronto Port Authority’s jurisdiction, you will need to apply for a Powered Vessel Operator’s Permit from the Port Authority.

Visitor Permits valid for 14 consecutive days are also available.

Hours

What are your hours of business?

Marina Hours
Summer (May 1 to November 30): 7 days a week, 8 a.m. to 10 p.m.
Winter (December 1 to April 30): Monday to Friday, 8 a.m. to 4 p.m.

Office Hours
Summer: 7 days a week, 8 a.m. to 6 p.m.
Winter: Monday to Friday, 8 a.m. to 4 p.m.

General

When does the summer season begin and end?

Summer seasonal slips are available from May 1 until October 31.

Can I reserve a transient slip?

Yes! Simply call the Outer Harbour Marina (OHM) to check availability. When coming to reserve a slip, please bring proof of insurance with you.

Can I launch my boat at the OHM?

No. The OHM currently does not have public boat launch facilities. However, we will be more than happy to book an appointment for launch with our Travel Lift.

How do I become a slip holder?

Simply call us or come into the office. Our friendly and knowledgeable staff will help you choose a slip suitable for your vessel`s needs.

To get a slip, you will need to provide

The year, make and model of your vessel
$2,000,000 in liability insurance

Can I store my boat on land at the OHM?

Yes. We offer SHORT TERM storage on land for vessels of all sizes. Vessels must be insured and in a decent state of repair to be stored at the OHM. In the winter, we offer both outdoor and heated indoor boat storage. To learn more, please contact the marina office.

Environment

Fuel

How and where is fuel stored at Billy Bishop Airport?

The fuel farm that services Billy Bishop Airport on Toronto Island is located in a fenced off area at the south end of the north-south runway of the airport. Each tank is equipped with a Veeder Root level monitoring system (an overfill alarm system that activates a horn and warning light when there’s a potential for overfill when transferring fuel into the tank/s) and is constructed using a double-walled vacuum monitored vessel (a vessel or tank with built-in space between two walls that provides back-up protection from leaks or ruptures of the inside walls).

How frequently is fuel delivered to the airport?

Fuel deliveries to Billy Bishop Airport range between an average of one to three trucks per day.

Isn’t it dangerous to transport fuel on the ferry while there are passengers on board?

The safety of our passengers is always a top priority for PortsToronto. Transport Canada regulates and strictly enforces what goes on and off the ferry. PortsToronto abides by these regulations and takes great precaution in the loading and unloading of fuel. Operations related to fuel handling are all in accordance with the CSA document Storage, Handling, and Dispensing of Aviation Fuels at Aerodromes.

How can PortsToronto ensure the public is safe from fuel leaks and spills?

Airport safety is regulated at high standards and ensuring the safety of passengers, airport staff and residents living near the airport is a key priority in Billy Bishop Airport operations. We are regulated to follow the Standard System for the Identification of the Hazards of Materials for Emergency Response which defines the process used by emergency personnel to quickly and easily identify the risks posed by hazardous materials. This helps determine what, if any, special equipment should be used, procedures followed, or precautions taken during the initial stages of an emergency response.

The fuel tanks on the island are heavily regulated, managed and cared for. The fuel farm at BBTCA is one of the most modern tank farms in Canada. All fuel storage tanks are double-walled and monitored by a vacuum gauge. A double-walled vessel or tank contains a built-in space between two walls that provides back-up protection from leaks or ruptures of the inside walls. The vacuum gauge monitors and indicates the pressure in the seal.

Fuel tanks are not filled past 90 per cent, and are equipped with a state-of-the-art alarm. Operations related to fuel handling are all in accordance with the Canadian Standards Association (CSA) document Storage, Handling and Dispensing of Aviation Fuels at Aerodromes. All fuel operators must complete mandated training, including aircraft fuel handling training.

In the unlikely event that there is a fuel spill at the fuel farm, all fuel and rainwater are directed into a catch-basin. This is collected in an oil/water separator, which is also equipped with a state-of-the-art alarm, providing dual protection against any spills. The separator is monitored daily, and rainwater is pumped from the system as necessary. If the fuel/oil level in the system reaches a certain level, a third party contractor is brought in to pump out the separator into a tanker truck, which is transported off site and disposed of at an approved facility.

I’ve heard the fuel dumping from Q400 aircraft can create both environmental and safety risks to boaters and Lake Ontario, is this true?

The Bombardier Q400, currently in operation at BBTCA, does not have the ability to dump fuel so there is absolutely no risk of this aircraft dumping fuel into Lake Ontario.

Wildlife

How do you manage bird populations to avoid bird strikes?

In accordance with Transport Canada (TC) Airport Certification requirements and the Canadian Aviation Regulations, Part III subpart 2 – Airports, PortsToronto maintains a comprehensive Wildlife Management Plan (WMP) for the Billy Bishop Airport. This WMP has been approved by TC and is in accordance with the Airports Safety Management System. The Wildlife Management Plan details the scope of the wildlife management control program and is monitored on a daily basis. Further, to assist in the on-going wildlife management control program in the vicinity of the airport, PortsToronto utilizes Falcon Environmental Services, a recognized industry leader in aviation Wildlife Management Control.

In accordance with the Canadian Aviation Regulations and the Billy Bishop Airport Safety Management System, significant changes in the airport’s operating environment, such as a change in aircraft type, will require a review of the Wildlife Management Plan. This analysis would be undertaken in unison with the changes in the Airport Certification and Airport Operations Manual.

Are two-engine jets more susceptible to bird strikes than three and four engine aircraft?

There is no empirical data to suggest that two-engine jet aircraft are more susceptible to bird strikes than the two-engine turboprop. Before going into commercial use, every engine must pass stringent international ingestion standards. In fact, the Pratt & Whitney PW1500G engine that will be used by the Bombardier CS100 are certified to higher bird-strike standards than are the Bombardier Q400 turboprops. The PW1500G jet fan blades have also been designed to bend out of the way and let debris pass through. PortsToronto also maintains a comprehensive Transport Canada-approved wildlife management program that is monitored daily.

General

Do take-offs, landings and engine run-ups at Billy Bishop Airport contribute significantly to the air pollution along the waterfront?

No. The City Board of Health completed a comprehensive study of this issue and determined that the Billy Bishop Airport is not a significant contributor to air pollution in the City’s waterfront community. Furthermore, under the Tripartite Agreement, the daily activity of aircraft is constrained through the capacity restrictions enacted through the 25 NEF noise contour, the most restrictive in North America, which limits on a daily basis the amount of noise the airport can generate, and by extension the number of flights.

What is Billy Bishop Airport’s approach to the environment and sustainability?

Environmental mitigation and sustainability is a priority in the PortsToronto operation of the Billy Bishop Airport. Billy Bishop Airport is the only airport in North America that is 100% powered by renewable energy, through Bullfrog Power. Billy Bishop Airport’s two air carrier commercial operators (Porter Airlines and Air Canada) utilize the Bombardier Q400 aircraft for service. This aircraft type is among the world’s leading aircraft for reduced emissions and noise.

PortsToronto, who owns and operates Billy Bishop Airport, is also focusing on developing and executing a sustainability plan that will have a positive impact on the environment.

How do you manage the chemicals used in daily operations at Billy Bishop Airport?

As in many businesses, various products are used to maintain equipment and facilities to ensure safe operation. These products are managed and contained in a very rigourous manner to ensure safety and the protection of the environment.

Engine maintenance areas utilize oil separators to collect and manage hydro-carbons. In other operations, such as aircraft fuelling, strict protocols are in place to reduce the risk of spills and in the event of mishap, the Airport’s maintenance and fire departments are thoroughly trained in mitigation and clean-up methods to avoid spills entering the natural environment.

Billy Bishop Airport carefully manages the use, collection and disposal of de-icing chemicals in accordance with an agreement (RG 12/3/8728 Sanitary Discharge Agreement with Metro Toronto, 1996) with the City of Toronto.

PortsToronto manages aircraft de-icing and anti-icing fluids with a dedicated glycol containment system that traps surface runoff and thoroughly contains glycol from de-icing and anti-icing operations. Under an agreement with the City of Toronto, the runoff effluent is pumped to the City’s sanitary sewer system for treatment. Billy Bishop Airport has protocols and designated areas for aircraft to receive applications of de-icing fluid. These areas are designed such that overland drainage flows into designated catch basins and underground containment sewers. Snow clearing from the designated aircraft de-icing area, which may contain de- icing fluid, is directed to an adjacent airfield location that is drained and directed to the sanitary sewer utilizing metered pumps per agreement with the City of Toronto.

At times anti-icing fluid is applied to a surface that is already free of frozen contaminants in order to protect the surface from the accumulation of frozen contaminants for a limited period of time. De/anti-icing fluids are only required until the aircraft becomes airborne, after which the on-board de/anti-icing systems then operate. A minimal amount of these fluids will fall from the aircraft during take-off and create runoff onto the airfield where it dissipates and breaks down.

How much does an Airport contribute to higher greenhouse gas emissions?

The Golder Report identifies the issue of greenhouse gas and aviation from a Global perspective. As noted in their report the entire air transportation sector in Canada contributes less than 1% to the total greenhouse gas emissions. The aviation industry, including airports, airlines, aircraft manufacturers, aircraft ground handling and air traffic controllers, are conscious of any impacts the industry has on the environment and has committed to aviation and airport sustainable developments, limiting or reducing environmental impacts while supporting economic and social benefits.

Billy Bishop Airport

Hours

What are the hours of operation?

Billy Bishop Airport’s hours of operation are from 5:00 AM to 11:00 PM daily.

Porter Airlines and Air Canada check-in counter hours of operation are from 5:30 AM to 11:00 PM daily. Canadian Air Transport Security Authority (CATSA) security screening hours of operation are from 5:30 AM until the last flight of the day has departed. No airline or security staff will be onsite to assist you in your travel outside these hours.

Vendors and Services

Are there ATMs at the airport?

Yes, you will find ATMs located on the airport terminal’s departures level and at the front entrance of the mainland ferry terminal.

Does Billy Bishop Airport have NEXUS capacity?

Yes. For more information on NEXUS visit the Canada Border Services Agency website.

Can I shop duty free or visit a store at the airport?

Yes. Retail shops carry convenience essentials, gifts and souvenirs that are reflective of our city and region, as well as a Duty-Free store that offers the luxury of Toronto’s cosmopolitan culture with an assortment of beauty products, confections, liquors and spirits.

Is there anywhere to get food at Billy Bishop?

Experience an authentic taste of Toronto in our airport lounges and restaurants, featuring local selections such as coffee from roaster Balzac’s, Ontario craft beers and local flavours for dining in or grab-and-go. A fresh assortment of sandwiches, salads, bakery items and beverage options, including beer and wine, are available to passengers for purchase once they have checked in.

There is also a snack bar on the arrivals level in the terminal.

Does Billy Bishop have wireless Internet?

Free wireless Internet is available in the airport’s lounges. If you need a computer, you’re welcome to sit down at any of the complimentary iMac equipped workstations in the lounges once you’ve checked in.

Does Billy Bishop provide luggage storage or lockers?

Due to security concerns, lockers and storage facilities are not available at the airport.

Can I rent a car at the airport?

Yes. You can take advantage of the on-site rental counters, conveniently located steps from the ferry terminal. Please visit our Car Rentals page for more information.

Is there long-term parking available at the airport?

Yes, long-term parking is available adjacent to the airport terminal on the island.

Please visit the parking section of our website for more information.

Does Billy Bishop offer out-of-town transportation service?

Given the airport’s close proximity to the downtown core, passengers are encouraged to take the complimentary shuttle to the Fairmont Royal York Hotel, located adjacent to Union Station.

From Union Station, you have access to several options including:

GO Transit: This regional public transit service offers access to the Greater Toronto and Hamilton Area
Via Rail: With departure from Union Station Via Rail Canada provides coast to coast train service
Bus/Coach: Located at Bay and Dundas Streets and a short walk from Dundas and St Patrick Stations, the Toronto Coach Terminal provides bus transportation to cities across North America. Companies operating out of the terminal include Greyhound Canada , Coach Canada and Ontario Northland

From the airport, you can also rent a car:

Car Rentals:You can rent a car right at Billy Bishop Airport seven days a week. Take advantage of the onsite rental counters, conveniently located steps from the ferry terminal, and enjoy the convenience of picking up and returning your rental car right at the airport before or after your flight. For more information, click here.

Is there a shuttle from Billy Bishop Airport to Toronto Pearson Airport?

No, direct shuttle service between the airports is not currently available.

Billy Bishop Airport offers complimentary shuttle service to and from downtown Toronto. From here passengers have several travel options:

Public transit: The Toronto Transit Commission offers several route options
Airport Express: Regular shuttle bus service from downtown Toronto
Rental car: You can take advantage of the on-site rental counters, conveniently located steps from the ferry terminal. Please visit our Car Rentals page for more information.
Taxi: You will find a taxi stand located outside Union Station. You can also grab a cab from Billy Bishop to Toronto Pearson

Is there secure, overnight bicycle lockup at the airport?

There is regular, open-air bike lockup available at the airport, however bicycles are left at the owner’s own risk. Cyclists are advised to lock bikes properly and leave bikes at island lockup if they will be flying out of the airport.

There is also a BIXI bike stand located at the corner of Queens and Eireann Quays.

Getting To

How do I get to Billy Bishop Airport?

There are several ways to get to Billy Bishop Airport. Located at the foot of Bathurst Street (south of Queen’s Quay) and just minutes from downtown Toronto, the airport is accessible by car, taxi and public transit. For more information visit the Getting To section.

Please note that you must take a 90-second ferry ride to get to the airport. The ferry is free for pedestrians and $14 (round trip) for vehicles.

There is limited parking at the airport. Refer to the Parking section for additional information.

What’s the airport shuttle bus schedule?

There is a complimentary shuttle bus to and from Billy Bishop approximately every 15 minutes.

Shuttle service to and from the airport is available on weekdays, weekends and holidays.

Please visit the visit the Airport Shuttle section for more information.

Where do I get on the airport shuttle?

If you’re coming to the airport you can catch the shuttle at the west entrance of the Fairmont Royal York Hotel at the northeast corner of Front and York Streets, across the street from Union Station.

If you’re heading downtown from the airport you will find the shuttle conveniently located steps from the mainland ferry terminal.

Where do I pick up a passenger?

Passengers can be picked up on both the island and mainland. Vehicles crossing over to the island will be subject to the $11 ferry fee (return trip).

How long is the ferry ride across the Western Gap?

The 90-second ferry ride to and from Billy Bishop Airport is one of the shortest in the world at just 121 metres. If you’re standing on the pedestrian deck you can enjoy a unique view of downtown Toronto.

Where do I catch the ferry?

If you are heading to Billy Bishop Airport the ferry is located at the foot of Bathurst St. The ferry service that serves the airport is operated by PortsToronto

The airport ferry travels across the 122 m of water between the Billy Bishop Airport and the mainland. The ferry departs every 15 minutes starting at 5:15 AM (to the airport) with the last ferry from the Billy Bishop Airport to the mainland departing at 12:07 AM. View the Billy Bishop Airport ferry schedule here.

You can also call 416-203-6942 ext. 17 for further information.

If you are heading to the Toronto Islands you will board at the bottom of Bay St. (adjacent to the west side of the Westin Hotel). This ferry service is operated by the City of Toronto. Click here to view the Toronto Island ferry schedule. For additional information, call 416-392-8193.

For Travellers

How long before my flight do I have to be at the airport?

On the day of departure you should allow sufficient time before your flight for check-in and departure. Billy Bishop is pleased to offer shorter-than-average passenger processing times.

Contact your carrier directly for information about suggested arrival and check-in times.

Are there luggage limitations?

Yes. Please contact your airline for information.

What if I lose an item at the airport?

Passengers who have lost an item in the terminal building, on an aircraft or at security should report the missing item to the airport's Lost and Found Department.

Billy Bishop Toronto City Airport
Lost and Found
1 (844) 846-8266
BBTCA@blackandmcdonald.com

For items left an a Porter Airlines flight, please contact:
(647) 826-7094
lost.found@flyporter.com

Where can I find the schedule of flight arrivals and departures?

If you would like to check on the status of a flight, please visit the flight information page.

General Aviation

Where can I find information for private pilots?

Information for private pilots can be found in the Canada Flight Supplement, at the Porter and Stolport FBOs, or by contacting the airport administration office at 416-203-6942, ext. 10.

Where do I find information about flight schools?

You can get Flight School information by either calling the airport administration office at 416-203-6942 ext. 10, or Porter FBO at 416-203-2424.

Does Billy Bishop have U.S. pre-clearance facilities?

It has been confirmed that a U.S. preclearance facility is coming to Billy Bishop Airport. Construction will begin immediately and the facility will open in 2025. Until then, passengers to the U.S. will have to continue to clear customs at their U.S. point of arrival. Click here for more information.

Weather

Why is weather impacting flights at Billy Bishop Airport and not Toronto Pearson International Airport?

Weather conditions vary depending on location and the weather experienced at the Billy Bishop Airport can be very different from weather conditions at Pearson or other airports. For example, Pearson could experience a higher volume of snow than Billy Bishop Airport because of different weather patterns. Meanwhile, Billy Bishop Airport's proximity to the water means fog is sometimes an issue for our airport, more so than airports further inland.

Transport Canada requires that pilots be able to see the runway before landing. The altitude that the pilot must see the runway on approach is called “minima.” The approach minima for every runway is different and assessed and based on a number of safety factors. Due to factors such as proximity to the city, the minima at Billy Bishop Airport is higher than at larger international airports.

Contact

Who do I make a complaint to?

Complaints of any nature may be made directly to the airport administration office at 416-203-6942, ext. 10.

Complaints regarding noise may be made using the Register a Noise Complaint section of our site or by calling the Noise Complaint Line at 416-203-8490.

Land Use

Who owns the land that Billy Bishop Toronto City Airport currently sits on?

Billy Bishop Toronto City Airport sits on 210 acres of land on Toronto Island. PortsToronto owns 78.5% of the land with 165 acres; the City of Toronto owns 20% of the land with 42 acres; and the Federal Government owns 1.5% of the land with 3 acres. PortsToronto also owns the water lots which surround what is now Billy Bishop Toronto City Airport.

Future Planning

What is an Airport Master Plan?

An Airport Master Plan is a comprehensive study providing a long-range vision for the airport, which in turn assists airport management and other stakeholders in making informed decisions regarding future development. An Airport Master Plan is not a regulatory document, but rather a planning tool that identifies opportunities and constraints, sets out objectives and recommendations, and provides a strategic vision for the Airport that can be endorsed by the community, regulatory authorities, airport stakeholders and operators.

How often are Airport Master Plans prepared?

Airport Master Plans are typically prepared every 10 years, with updates prepared every 5 years.

What is the planning horizon of an Airport Master Plan?

The typical planning horizon for an Airport Master Plan is 20 years.

Is the Billy Bishop Airport Master Plan available?

Yes. The 2018 Billy Bishop Airport Master Plan is available on the PortsToronto website and also on the project website: www.BillyBishopAirportMasterPlan2018.com. The project website also includes additional information such as a FAQ section that details questions and answers presented at the public meetings as well as presentations and resource material.

Miscellaneous

Drones/Unmanned Aircraft

How close can drones fly to Billy Bishop Airport?

For all types of aircraft, safety is the most important factor. To ensure the safety of airport passengers and the community, Transport Canada’s safety guidelines do not allow unmanned aircraft (drones) to fly within an 5.6 kilometer radius of any airport, heliport or aerodrome.

Transport Canada works with stakeholders and international partners to review and update safety regulations that will address developments in this growing sector and advancements in technology. Transport Canada’s goal is always to maintain the safety of those on the ground and in the sky.

I would like permission to fly a Drone. What is the process?

Any parties who wish to operate a drone over PortsToronto property must seek approval and permission from PortsToronto and obtain a Special Flight Operations Certificate from Transport Canada.

In addition, all operators of unmanned aircraft or drones are required to follow Transport Canada’s safety guidelines, which restrict access to most or all PortsToronto properties. These safety guidelines can be found here and include:

Don’t fly any closer than 3 miles (5.6 kilometres) from any airport, heliport or aerodrome.

Don’t fly closer than 100 feet (30 metres) from vehicles, boats, buildings, structures or people.

Don’t fly in populated areas or near large groups of people (such as at sporting events, concerts, festivals, firework shows).

Don’t fly near moving vehicles. Avoid highways, bridges, busy streets or anywhere you could endanger or distract drivers.

What is the Billy Bishop Airport’s policy on drone usage near the airport?

For all types of aircraft and aviation, safety is the most important factor. To ensure the safety of passengers, the community and unmanned aircraft operators, Transport Canada’s safety guidelines do not allow unmanned aircraft (drones) to fly within an 5.6 kilometer radius of any airport, heliport or aerodrome.

Transport Canada works with stakeholders and international partners to review and update safety regulations that will address developments in this growing sector and advancements in technology. Transport Canada’s goal is always to maintain the safety of those on the ground and in the sky.

All operators of unmanned aircraft or drones are required to follow Transport Canada’s safety guidelines for flying an unmanned aircraft, which can be found here.

Where can I find out more information about drone use and safety regulations?

Transport Canada’s safety guidelines for flying an unmanned aircraft can be found here.

Where can I get a Drone Pilot Certificate?

A Drone Pilot Certificate can be obtained from Transport Canada. More information can be found here.

Who regulates the use of unmanned aircraft (drones)?

Transport Canada regulates the use of unmanned aircraft (drones) and updated safety guidelines came into effect on June 1, 2019, for the use of these aircraft. Transport Canada’s safety guidelines can be found here.

Transport Canada’s Do’s and Don’ts for flying your drone safely and legally

Click here to see the "Do's and Don'ts of flying your drone safely and legally"

Public Transit

Will there be more public transportation to Billy Bishop Airport?

PortsToronto is encouraged by the interest from the TTC and existing shuttle operators to increase service to the airport, thus reducing vehicle traffic. Traffic studies concluded by consultants for City and PortsToronto have pointed to a number of immediate improvements that can be made in the area. PortsToronto has stated it is prepared to commit to appropriate levels of infrastructure improvement funding relevant to airport access should the proposal be accepted.

Aircraft maintenance run

What is the purpose of an “engine run”?

An Aircraft Maintenance Run (or engine run) is the operation of the engine(s) of a fixed or rotary wing aircraft to conduct maintenance or correct faults.

These runs can be categorized under the following three types:

Power Run: Running an engine with the engine power setting advanced above idle power.
Idle Run: Running of an engine at idle power.
Propeller Governor Overspeed Check: A post-landing check completed from time to time by some aircraft to verify propeller safety system functionality. This run is usually under one minute.

These runs are critical to ensuring the safety of all passengers onboard aircraft arriving and departing from Billy Bishop Toronto City Airport.

What is the airport doing to prevent noise in the surrounding community caused by the airport?

PortsToronto is continually working to minimize the noise impact of the airport. Maintaining the strict noise contours (NEF 25) and aircraft noise limitations that exist today are important in that objective, as is the existing curfew that prohibits all aircraft from taking off and landing between 11 p.m. and 6:45 a.m., except for medevac services and emergencies.

The addition of the Ground Run-Up Enclosure (GRE) in 2017 represented a key new component in the airport’s Noise Mitigation Program as the acoustically and aerodynamically designed facility, constructed by Blast Deflectors Inc. (BDI), dampens the impact of ground engine run-ups that are mandated by Transport Canada following engine maintenance to ensure safety. The GRE will significantly reduce the acoustic impact of engine run-ups on the surrounding community. The enclosure effectively absorbs noise with specialized acoustic panels that line the interior of the three walls which feature vents for optimal aerodynamic performance.

In addition, PortsToronto also launched a noise monitoring website, WebTrak, in fall 2014 that allows the community to track each flight operating from the airport.

PortsToronto implemented a Noise Management Office and installed sophisticated flight tracking software in 2011 for the purposes of monitoring and identifying aircraft noise sources, and has been actively investigating and responding to public enquiries within the prescribed time limits. On the PortsToronto website all statistics are available and shared publicly.

To learn more about the airport’s noise management program, please visit the website here.

What hours of the day are engine runs permitted to take place?

Most engine runs are scheduled to take place during daylight hours. While it is rare and avoided whenever possible, there are times when an engine run may take place after 10 p.m. on weekdays or prior to 8 a.m. on weekends. Engine runs are only completed outside of these times in urgent situations involving unforeseen and unavoidable circumstances, and Billy Bishop Airport will explore all other options before allowing an engine run to occur beyond these times.

What policies are in place to ensure engine run restrictions are followed? What are the consequences if these restrictions are violated?

PortsToronto Airport Management has Maintenance Run Procedures in place to ensure that maintenance runs are conducted not only in a safe manner but also to minimize noise impacts on the surrounding community. This procedure applies to all operators conducting maintenance runs on all airport property at Billy Bishop Toronto City Airport (BBTCA), including leased lands.

The aircraft crew and ultimately the owner/operator are responsible and liable for any and all injury to persons or damage to property resulting from their maintenance run activity.

Terminal A

LPV Approach

What is an LPV Approach

There are many different approaches that dictate how an airplane lands at a specific airport. Some approaches are standardized across all airports and some approaches are specific to a certain airport and reflect unique circumstances around the airport such as tall buildings or runway length. All approaches must be approved by either Transport Canada or Nav Canada and all are the responsibility of the airline in terms of designing, maintaining and updating with the appropriate regulator.

LPV stands for Localizer Performance with Vertical guidance and is the highest precision GPS-instrument approach procedure currently available without specialized aircrew training.

This particular approach is used approximately 2 per cent of the time at Billy Bishop Toronto City Airport when low visibility weather systems require reduced landing minima.

Background of LPV at Billy Bishop Airport

Approval of the LPV approach was given to Porter Airlines by Transport Canada in November 2012. In February of 2013, a proposed new building development for the downtown core required an updated submission of the approach that contemplated the height of the proposed new building.

As such, Transport Canada re-examined the criteria for approving the original approach and both parties agreed that a standard exemption request would be necessary to allow for further use. Porter discontinued using this approach until a decision was made by Transport Canada.
In late fall 2014, the approach assessment was completed by Transport Canada and the approach has been safely used since being re-instituted December 19, 2014. As such, other airlines at the airport demonstrating compliance can also use this approach moving forward.
Seeking an exemption on an approach is very common and most, if not all, Canadian airlines have requested and/or been granted these exemptions to address characteristics unique to individual airports and aircraft. In this case, the authorization relates to the climb gradient required for missed approaches given potential new development in the downtown core.

Of note, the building development that caused the initial re-submission of the LPV approach at Billy Bishop Airport was later amended to be lower in height. Also, it was not built when the approach was initially used in 2012/13, so no actual obstacle existed then – the review was based on a proposed building design for contemplated future use.

The safety and security of Billy Bishop Airport travellers is a top priority for PortsToronto. It is the responsibility of airline operators to secure the necessary approvals to utilize certain aircraft approaches. However, consultants for Billy Bishop Airport continually monitor aircraft approaches and new building developments, both underway and planned, to ensure no changes need to be considered to current operations.

Noise Management

What is WebTrak?

WebTrak is an online tool that makes it easy to see aircraft overhead by making current and historical commercial flight data* available online 24/7 for the community to view.

Please note: Aircraft flying over Billy Bishop Airport, or beyond our five nautical mile range, are the responsibility of Transport Canada. PortsToronto is responsible for reviewing and responding to the noise complaints within a distance of five nautical miles. For Noise complaints which are not associated with the operation of Billy Bishop Airport, are referred to Transport Canada or the related airport, contact Transport Canada.

*Medevac, Military and Police flight data is excluded from WebTrak.

How do I access WebTrak?

WebTrak is accessible via this link.

How do I investigate a complaint?

Begin the process, by clicking “investigate” tab under the Billy Bishop Airport inside WebTrak:

We recommend following the four step simple process to investigate:

Locate your position on the map at the bottom and follow prompts:
Choose the time period
Follow the instruction to set up a date and time you wish to search, by clicking "when" at the top:
Select a flight to report a complaint
Select a flight to open up an information panel; you would be able to see the aircraft altitude, origin, destination and the aircraft type. In addition to that "point of closest approaches" of that aircraft to your home can be determined by clicking the home icon at the bottom of the panel:
Submit a complaint
Click on the report complaint button in the info panel and the follow the instructions to file a complaint against that particular aircraft or make a general complaint:

WebTrak can’t identify my address. Why is that happening?

WebTrak covers a radius of 30 Nautical Miles (NM); if you live outside that zone, you will not be able to locate your address.

What are the hours of operation for Billy Bishop Airport?

Billy Bishop Airport is closed to all flights between 11 p.m. and 6:45 a.m. except for Medivac/ORNGE and emergency flights. This operating procedure has been in place since 2003 and will not change. PortsToronto has a strict curfew protocol in place with significant financial penalty for any non-emergency operator that violates this curfew.

What computer requirements do I need to be able to use WebTrak?

It would be best to use WebTrak from the desktop computer with high speed internet. WebTrak requires having Flash player 9 or latest, be installed on the computer. Flash should automatically update to the correct version or you can also manually install flash player by visiting Adobe Product Page for Flash 9. Below is the minimum criteria your computer should meet:

Windows 98 or later, or Mac OS/X
128MB of RAM (256 MB recommended)
500MHz processor (1 GHz recommended)

What do the different airplane icon colours represent in WebTrak?

Aircrafts are color-coded to show whether they are arrivals, departures or over flights. Light blue aircrafts are arrivals from Billy Bishop Airport; while dark blue are departures from Billy Bishop Airport.

Additional coloured aircraft icons represent aircrafts operating to and from other airports in the region, and over flights that are just transiting through the region and bypassing the local traffic

What is PortsToronto doing to mitigate noise at BBTCA?

PortsToronto is continually working on minimizing the noise footprint of the airport. Maintaining the strict noise contours (NEF 25) and aircraft noise limitations that exist today are important in that objective, as is the existing curfew that prohibits commercial aircraft from taking off and landing between 11:00 p.m. and 6:45 a.m. In addition, PortsToronto has already constructed a noise barrier to reduce aircraft taxi noise and has planned for a second noise barrier to be constructed in 2015. PortsToronto will also be launching a noise monitoring website in summer 2014 that will allow the community to track each flight operating from the airport.

PortsToronto implemented a Noise Management Office and installed sophisticated flight tracking software in 2011 for the purposes of monitoring and identifying aircraft noise sources, and has been actively investigating and responding to public enquiries within the prescribed time limits. On the PortsToronto website all statistics are available and shared publicly.

PortsToronto will be launching a noise monitoring website that will allow the community to track each flight operating from the airport in the summer of 2014. This product is currently being utilized at 25 International Airports including Vancouver, Toronto (Pearson), Copenhagen, London (Heathrow and Stansted), San Diego, Long Beach and Los Angeles.

Port of Toronto

Ferry

Where do I catch the ferry?

If you are heading to Billy Bishop Airport the ferry is located at the foot of Bathurst St. The ferry service that serves the airport is operated by the Toronto Port Authority.

You can also call 416-203-6942 ext. 17 for further information.

Is there a ferry to Rochester?

The Port no longer hosts a ferry service to Rochester, New York. However,PortsToronto does operate ferry service to Billy Bishop Airport.

General

Are you responsible for keeping the harbour clean?

PortsToronto has been working for over 100 years with the waterfront community to keep the Port and Harbour of Toronto clean and free of debris, harmful matter and spills through its Harbour Cleanup Program.

Each year the PortsToronto removes approximately 400 tonnes of wood debris alone from entering the harbour from the Don River.

Please report any pollution, spill or debris to the Harbour Hotline at 416-462-3937. For debris that is an immediate danger to navigation, please contact the Toronto Police Services Marine Unit at 416-808-5800.

How can I learn about a ship currently in port?

If you have questions about a ship currently in port, please call 416-462-3937.

What is the jurisdiction of PortsToronto

PortsToronto has jurisdiction over all waters within the Port and Harbour of Toronto; this includes both the busy inner and outer harbours as well as surrounding areas.

The juridical boundaries, (see map) in the west extend into Lake Ontario for one mile due south from the mouth of the Humber River, draw a line to a point one mile due south of Gibraltar Point on Toronto Island and continue east to a line extending for one mile due south of Victoria Park (in essence the boundaries of the old City of Toronto).

Where can I dump my fill?

Since March 9, 2015, PortsToronto has stopped accepting disposal material (brick, ceramic tile and porcelain) at the Leslie Street Lakefill Site, as these types of materials were no longer needed to aid in the formation of the Leslie Street Spit.

Where are public boat launches located?

There are two public boat launches in Toronto; Humber Bay Park West in the west end and Ashbridges Bay Park in the east end.

Travel by boat from either launch is approximately 8 km to the Toronto Inner Harbour.

Where are the visiting or transient public docks located?

There are seven marinas operating in the immediate Toronto area.

Outer Harbour Marina

Toronto Island Marina

Harbourfront Centre (operates Marina Quay West, Marina Four and John Quay)

Ontario Place Marina

Bluffer’s Park Marina

Please note that there is no free berthing available for visitors/transients in the City of Toronto. Also, all visitors to the Port and Harbour of Toronto are required to hold a Powered Vessel Operator's Permit. Visitor Permits are available for 14-day periods through the Permit Office (416-778-1230).

How do I report debris or pollution in the harbour?

PortsToronto conducts regular dredging of the harbour. If you see any pollution, spill or debris that requires cleaning, please call the Harbour Hotline at 416-462-3937.

For debris that is an immediate danger to navigation, please contact the Toronto Police Services Marine Unit at 416-808-5800.

Where do I pick up my shipment?

The Port of Toronto is primarily a bulk port and there is no regular container service at this time. Inbound containers arrive in Canada via container ship in either Vancouver or Prince Rupert (shipments from Asia) or in Montreal or Halifax (shipments from Europe). For containers coming from other ports, the port of arrival will depend on where the port from which the container departed is on the western or eastern side. Once in Canada, containers are loaded onto a truck or rail and will be delivered to either Vaughan or Brampton (near Toronto).

You will need to find a freight forwarder in the country of origin of your shipment and ask them “Who is my Canadian freight forwarder?” It is the Canadian freight forwarder’s job to get your freight to you. Once you know who your Canadian freight forwarder / shipper is, we recommend that you contact them and they can tell you the costs involved.

Can large vessels dock in the inner harbour?

Yes. Occasionally, vessels will anchor in the inner harbour – within designated anchorage – for various reasons including seeking shelter from unfavourable weather in Lake Ontario or waiting for a berth to open in order to load or unload material. These vessels could include the Canadian Coast Guard, tugboats, barges and freighters.

Permits and Registration

How do I register my boat?

You can register your personal vessel by contacting the Transport Canada Marine Safety Office at 1-800-267-6687 or on its website.

If you’re planning to bring your powered boat into the PortsToronto's jurisdiction, you will need to apply for a Powered Vessel Operator’s Permit from the Toronto Port Authority.

Visitor Permits valid for 14 consecutive days are also available.

Do I need both a PortsToronto (Toronto Port Authority) Powered Vessel Operator’s Permit and a Pleasure Craft Operators Card to bring my boat to Toronto Harbour?

Yes.

The Powered Vessel Operator’s Permit (also known as a Harbour License) is issued by the Harbour Master's Office and is specific to the Port and Harbour of Toronto.

The Pleasure Craft Operators Card is issued by Transport Canada for all Canadian waterways.

Currently BOTH are required to operate a POWERED vessel within the jurisdiction of the Toronto Port Authority.

How do I get a PortsToronto (Toronto Port Authority) Powered Vessel Operator’s Permit?

Please visit the Powered Vessel Operator's Permit section of our website

Ferry

General

Permits and Registration