Skytrax Ranks Billy Bishop Airport One of North America’s Best for the Fourth Time

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Toronto (March 15, 2017) – Bishop Toronto City Airport was named one of North America’s best airports by Skytrax World Airport Awards, the premier international airport awards voted on by 13.8 million passengers worldwide. Billy Bishop Airport was ranked the ninth best regional airport in North America, making it one of only two regional airports in Canada to be recognized in the category. Billy Bishop Airport was also ranked ninth best airport globally in the under 5 million passenger category. The awards were presented in Amsterdam, Netherlands last night.
The 2017 Awards are based on 13.8 million customer nominations across 105 nationalities of air travellers, and included 550 airports worldwide. Passengers continue to choose Billy Bishop Airport as a top airport with high marks across 39 key performance indicators, including fast check-in times, ease of access to the terminal, and the courtesy and efficiency of airport staff. This is the fourth time that Billy Bishop Airport has won a prestigious Skytrax award, having also won in 2013, 2015, 2016.
“We are incredibly honoured to be named one of the best airports on the continent as well as one of the top airports in the world by the Skytrax World Airport Awards – also known as the ‘Passengers Choice Awards,’” said Geoffrey Wilson, CEO of PortsToronto, owner and operator of Billy Bishop Airport. “This accomplishment demonstrates the exceptional work and commitment to excellence in customer service consistently shown by our close to 2,000 employees and speaks to the truly unique passenger experience at Billy Bishop Airport. From amenities such as the pedestrian tunnel, shuttle service, full-service lounges, proximity to downtown and shorter lines to the award-winning airlines, this top international ranking further demonstrates that the airport is recognized as a world-class facility that drives business, creates jobs, facilitates tourism and serves as an important gateway to Toronto.”
The Skytrax awards mark the fifth international passenger-driven award received by Billy Bishop Airport this month. On March 6, the airport was named Best Airport in North America in two categories and tied for second globally in the Airports Council International’s (ACI) 2016 Airport Service Quality Awards. In 2016, the airport was also named as having one of the Top Ten Most Beautiful Airport Approaches in the world by Private Fly and was ranked fourth Best International Airport by Condé Nast Traveler in October 2016.
For more information on Skytrax World Airport Awards 2017 visit
About the Skytrax World Airport Awards
The World Airport Awards are the most prestigious accolades for the airport industry, voted by customers in the largest, annual global airport customer satisfaction survey. The survey and awards process is independent and free of any airport influence or interference in final results. The World Airport Awards are a global benchmark of airport excellence, and widely known as the Passengers Choice Awards.
About Billy Bishop Toronto City Airport (
Billy Bishop Airport is Canada's ninth-busiest airport and welcomed 2.7 million business and leisure travellers in 2016. The airport is also Canada’s sixth-busiest airport with passenger service into the United States. Offering service to more than 20 cities in Canada and the U.S., with connection opportunities to more than 80 international destinations via our airlines’ networks, Billy Bishop Airport is an important international gateway and a key driver to Toronto’s economy, accounting for more than $2.1 billion in economic output each year and supporting 6,500 jobs, including 1,960 directly associated with the airport operations.
About PortsToronto (
For more than 100 years PortsToronto has worked with its partners at the federal, provincial and municipal levels to enhance the economic growth of the City of Toronto and the Greater Toronto Area. PortsToronto owns and operates Billy Bishop Toronto City Airport, which welcomed more than 2.7 million passengers in 2016; the Outer Harbour Marina, one of Canada's largest freshwater marinas; and, Terminals 51 and 52, which provide transportation, distribution, storage and container services to businesses at the Port of Toronto. PortsToronto is committed to fostering strong, healthy and sustainable communities and has invested more than $9 million since 2009 in charitable initiatives and environmental programs that benefit communities along Toronto's waterfront and beyond. PortsToronto operates in accordance with the Canada Marine Act and is guided by a nine-member board with representation from all three levels of government.
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